Telecom
Customer Lifetime Value Doubled
Client: Telecom Provider
Implemented CRM strategy with personalized communications and loyalty program optimization to dramatically improve retention and value.
Developed comprehensive CRM strategy with personalized email marketing, SMS campaigns, and loyalty program enhancements based on customer behavior data.
Doubled customer lifetime value and reduced churn by 35% within one year.
Doubled customer lifetime value and reduced churn by 35% within one year.